Modern Healthcare: With a Focus on Empathy, an Eye Clinic is Designed with DEI in Mind
As health systems seek new ways to improve the patient experience and promote inclusivity, NBBJ is utilizing an empathetic design approach to create more personalized, comforting healthcare environments. This means incorporating patient and community input to tailor spaces to their specific needs. NBBJ’s Alex Almerico and Gregory Swinton speak with Modern Healthcare about the design of the Oregon Health & Science University’s Elks Children’s Eye Clinic in Portland, where simulations of different eye conditions and patient feedback inform the welcoming, easy-to-navigate space.