Fast Company: How Empathetic Design Empowers People with Low Vision
What does an empathetic, patient-centric design process look like? NBBJ’s Alex Almerico walks Fast Company through NBBJ’s approach that shaped the design of Oregon Health & Science University’s Elks Children’s Eye Clinic. To better understand how patients see, the team shadowed patients and staff, then developed a unique computer simulation to visualize each space for people with different eye conditions. Key design solutions ranged from high-contrast colors to dimmable lighting.